We deliver using Australia Post Standard, Express or International Air Mail.

FLAT RATE SHIPPING:

$7 Standard Shipping within Australia.

$10 Express Post Shipping within Australia.

$15 Standard Air Mail Shipping outside of Australia.

Please Note:
We are based on the south coast of NSW so therefore cannot promise next day delivery. Please allow approx. 2 – 5 business days to receive your order – depending on where you are located. WA & TAS orders tend to take longer. We will contact you if there is a lengthier delay for items that are out of stock or made to order.

Customer Guarantee / Returns & Exchanges:

We will happily exchange or refund goods within 7 business days of receipt of goods. Goods can be returned or exchanged as long as they have not be worn, damaged or packaging tampered with.

Please Note: Sale items are not exchangeable, and all sales are final.

Step 1
Please email askus@annaandsally.com.au to discuss any returns or exchanges.

Step 2
Returns and exchanges need to be mailed at the customers expense to:
PO Box 136
Huskisson NSW 2540
Australia

Please include a copy of your receipt and a note advising us of your needs.  

Exchanges: please include a self –addressed pre-paid satchel for your new items to be sent in.

Returns: You will be credited for the goods once the items have been received. We are unable to refund postage costs.

Faulty items:  You will be credited for the goods and postage once the items have been received and the fault is approved.

Payment Methods:

ABN: 75 452 511 862

We accept payment by Direct Deposit, Anna & Sally Gift Certificates,  Phone Orders 0402 199 054 and Paypal. Please email us once you have organised payment and site your name and order ID in the message field of your transaction.

Payment Options will be included on your confirmation receipt. You will receive this via email. But please find below incase you have misplaced it.

DIRECT DEPOSIT:
Mrs Anna Foster-Percy   ANZ Bank   Cheque Account
BSB: 012787   ACCOUNT: 496873357

PAYPAL: anna@annaandsally.com.au

CREDIT CARD PHONE: 0402 199 054